Official Web Site of the City of Phoenix

WIA Youth Policies and Procedures

	Policies	Addendums
Section I	WIA Background	WIA Regulations
	PWC Introduction	Fact Sheet II
	Youth Initiatives Committee	YIC Bylaws
	Workplace Skills Standard	Workplace Standards
Section II	Program Eligibility/Initial Assessment	Eligibility Flow Chart
		Self Attestation
		Suitability Questions
		Income Worksheet Directions
		Income Worksheet
	Program Eligibility/VOS Certification	Case Management Flow Chart
	Application & Participation	VOS Verification Selections
	Objective Assessment
	Individual Service Strategy (ISS)	ISS
		ISS Revision
		ISS, VOS, and Case Notes Reconciliation
	Program Elements
	Case Note Documentation
	Skill Attainment	Skill Attainment Manual
		JT-036 Forms
		Work Readiness Skills Chart
		Skill Attainment Documentation Checklist
		Technical Assistance Desk Review
		Skill Attainment Matrix
	Exit
	Follow Up Services	Follow Up Agreement
Section III	Support Services/Needs Related Payments
	Work Experience (WEX)	WEX Checklist
		WEX Agreement
		WEX Revision
		WEX Time Card
	Occupational Training Authorization (OTA)	OTA Checklist
		OTA Revision
		OTA Form
		OTA Tracking
		CEDD Targeted Industries
Section IV	Hard Copy File Process	File Content Review
	The Virtual OneStop System (VOS)	Virtual OneStop Review
		VOS Activity Codes
		Reports Available in VOS
	Customer Satisfaction	Customer Satisfaction Survey - English
		Customer Satisfaction Survey - Spanish
		Customer Satisfaction Report
	Performance Measures/Outcomes	WIA Youth Performance Management
		Quarter Quandary for Common Measures
		Older Youth Performance Checklist
		Younger Youth Performance Checklist
Other		Common Organizational Goals
		Common Organizational Goal Format
		5% Window Monthly Report Directions
		Report Due Dates
		Glossary